Last Update: January 01, 2023
“Feel confident in your investment with us. Our refund policies vary for each Service and WP Asset, so check the pricing table for specific terms. While not all Services have a money-back guarantee, we’re committed to ensuring a positive experience for you.”
Regards: WP Kindle
At WP Kindle, we understand that things don’t always go as planned. That’s why we offer a money-back guarantee period for our Services and WP Assets. If you need to cancel your order within the specified time frame, we will refund your money according to the pricing table for the specific Service or Asset you purchased. Please note that we cannot offer a refund if the money-back guarantee period has passed.
Process
To initiate the return process, simply provide us with a reason for cancellation along with your receipt or proof of purchase. And we will need one of your active payment methods to send you the refund amount. Once your order is canceled and your refund has been completed, we’ll email you notification.
Issues
Once we send you the refund the amount, we will notify you via email. If you do not receive your refund, contact your bank to investigate any potential delays. If the issue persists, reach out to our support team at support@wpkindle.com, and we’ll be happy to assist you.
Custom Orders
For custom services, we require a 50% advance payment before starting work on your project. If you cancel the deal within 24 hours of placing the order, we’ll refund your full amount, excluding taxes. However, if the work has begun on your project after 24 hours, we cannot refund those 50% advance payment. Please also note that the cost of any international purchases made such as domains, hosting, themes, or plugins, will not be refunded.
Note
Please keep in mind that we can only refund the amount that we receive in our system. Any bank transaction fees or payment gateway service costs or if any international purchase such as domain, hosting, themes, or plugins are non-refundable.
